Returns & Refunds

Received a defective product?

If you receive a product that you think is defective, please contact us right away so we can provide technical assistance or issue a return authorization. Returned items will be exchanged or refunded.

Hassle-Free Returns

If you’re not satisfied with your new gear, we don’t want you to be stuck with it. Contact us within 14 days of receipt and we’ll exchange or refund the purchase price.

Want to start a return?

Contact us for a RA (Return Authorization). Please follow the below guidelines to ensure proper handling of your return by our warehouse.
  • Write RA number on shipping label
  • Items must be returned in the same condition they arrived in, in the original packaging, with all manuals, accessories and other contents included in the original order.
  • Please use a trackable shipping method, and we highly recommend you purchase shipping insurance as well.