1. Overview

Thank you for visiting and its affiliated sites (all such sites collectively referred to herein as the “Site”) and for reviewing our Privacy Policy. The Site is owned and operated by Osiamo LLC (collectively, “Osiamo,” “We,” “Us,” “Our”).  Osiamo LLC is a New York limited liability company. Your privacy is important to us and we will not monitor, edit, or disclose any personal information about you or your account, except as provided herein. 

This Privacy Policy explains what type of information we collect from our visitors on the Site and in the course of our relationship, what we do with that information, and how users can update and control the use of information provided on the Site. This Privacy Policy does not describe information collection practices on other sites, including those linked to or from the Site. As further set out below, this Privacy Policy may change from time to time.

This Privacy Policy describes how we collect, use, process and distribute your information, including “Personal Data” (as defined below) used to access this Site. We will not use or share your information with anyone except as described in this Privacy Policy. The use of information collected through our Site shall be limited to the purposes under this Privacy Policy and our Terms and Conditions.

We reserve the right to change this Privacy Policy on the Site at any time without notice. In the event of a material change, we will let you know via email and/or a prominent notice on the Site.

Use of any personal information or contribution that you provide to us, or which is collected by us on or through the Site or its content is governed by this Privacy Policy. By using the Site or its content, you consent to this Privacy Policy, whether or not you have read it. 

2. What Types of Information We Collect

You are able to browse most portions of our Site without becoming a registered user. However, to purchase or use services on the Site we will ask that you register, if you have not already done so and provide us with information about you and/or your company, such as name, address, affiliation (i.e.: Artist/band name, company, etc.), email address, contact information, and other types of information that may be necessary for us to provide or make available the services and information you have requested.

If you order products or use other services available through the Site, we may ask that you provide further information, including, but not limited to, contact information, credit card or other financial or personal information. We may collect such information when you provide comments to the Site or participate in surveys.

Our staff will review and process your registration information and will use the information, as may be updated by you from time to time, on a continuous basis while you remain a registered user in order to provide or permit you to use the service(s) you have signed up to use. We may keep your information on file at the termination of any such service and/or upon your withdrawal as a registered member of the Site.

If you provide us with personal data about other individuals, you are required to ensure that they are aware of and agree to our Privacy Policy.

If you participate in any group forums, interface with other registered users of the Site, or use other interactive tools such as message boards or chat rooms as may be available on the Site from time to time, you should be careful not to disclose your personal information or the personal information of any other individual. In general, such forums may be viewed by others who visit the Site; except that interfaces between registered users on non-public portions of the Site may generally only be viewed by other registered users of the Site.

The server on which the Site is located collects and saves the default information customarily logged by web server software. Such information may include the date and time of your visit, the originating IP address, operating system information, and the pages and images requested. We also collect certain specific information (including, but not limited to, IP address, operating system and browser information) when a user signs up for a mailing list or resource sign-up, and when a user purchases a product or signs up for a service.

The Site uses “cookies” -- small data files, typically made up of a string of text and numbers, which assign you a unique identifier. A cookie is created in our Shopping Cart when a user places an order into the cart or buys a product through the Site. You may set your browser to notify you when you receive a cookie or to prevent cookies from being sent. However, such action may limit the functionality we can provide you when you visit the Site. In addition, we collect aggregate information about the use of the Site, such as which pages are most frequently visited, how many visitors we receive daily, and how long visitors stay on each page.

Osiamo strives to have in place appropriate means to protect your information. However, in providing your information over a public or third-party network, you do so at your own risk. 

3. Use and Disclosure of Information We Collect

The information we collect about you in the course of our relationship is used to optimize the services you request or other interactions between us. We also use the information to provide you with information you may find useful regarding other services, products or offers from us or third parties.  

What we do with the information we collect:

Contact You:  We may contact you with information that you provide to us based on these lawful grounds for processing:

            Consent. We may contact you if you give us your clear, unambiguous, affirmative consent to contact you.

            Contract. We will contact you under our contractual obligation to deliver goods or services you purchase from us.

 Legitimate Interest. We may contact you if we feel you have a legitimate interest in hearing from us. For example, if you sign up for a webinar, we may send you  marketing emails based on the content of that webinar. You will always have the  option to opt out of any of our emails. We may maintain an order history for your  account if you request products or services from us. Also, we may use or  supplement information you provide to us online with information provided to us in offline communications, or vice versa. Also, we may use information such as demographics, type of product, and site usage information collected from users of the Site to improve its functionality and to prepare non-identifying information and material for use in marketing, site advertising or other similar activities.

We do not sell your email address or other identifying information to third parties. We may, however, share your information with our affiliated companies, and other companies or selected third parties to achieve the purposes identified in this policy, in our other communications with you, or on the Site (for example, to provide you with additional materials in which you may have an interest). We may provide to others the aggregate statistics about our customers’ requests, interests, or related site activity for purposes of marketing or promotion. Additionally, we may disclose information about you to others in order to: (1) confirm and ship your orders, and collect sums due us (such as to shippers and credit card processors); (2) follow up to make sure such orders are fulfilled; (3) if, in the course of placing an order and/or entering a contest, you opt to receive occasional emails from us notifying you of special offers, we will use such information to notify you of such offers; (4) if, in the course of placing an order and/or entering a contest, you opt to receive occasional emails from third parties to whom we provide your information, we will disclose such information to such third parties; (5) protect the rights and safety of us, our shareholders, members, officers, employees and customers, and if we have a good faith belief that we are required to do so by law or contract/legal process or to respond to torts/claims (such as to legal representatives and law enforcement); (6) at our option, notify you of any changes to this Privacy Policy or our other terms and conditions of this Site (you are bound by the terms of any changes we post to the Site whether or not we notify you by email) and (7) as otherwise required by law. We may transfer your information in the event of the sale of substantially all of the assets of our business to a third party or in the event of a merger, consolidation or acquisition. However, in such event, any acquirer will be subject to the provisions of this Privacy Policy, except as otherwise modified and posted on the Site thereafter.

Other companies that advertise or link on our Site, or that you access or find through our Site may use cookies or collect other information about you when you visit their site. Osiamo does not control the collection or use of information by these companies. You must contact these companies directly if you have any questions or concerns about their collection practices or use of your information. 

4. “Opt-In” For Special Notices; Accessing or Changing Information

We may periodically make special offers or communications to you. If you would like to receive such offers or communications, you may “Opt-In” at any time by checking the “Opt-In” or “subscribe” box that appears on the email notices page of the Site, and providing the email address you wish to use to receive such notices. If you change your mind at any time, you can reverse your option, or change your email address, using the same page. Selecting the “Opt-In” option constitutes acceptance of Osiamo’s use of your email address to send you notices pertaining to Osiamo, its products and services, the websites, and related topics. 

We maintain client/customer data, including request history and site usage data, for a length of time appropriate to our business needs. You may contact us to correct or update any personal identifying information which you have submitted to us, or if you have any questions about information maintained by us. If you operate in a jurisdiction that provides access rights under law, you may access your personal information or have it corrected or updated in accordance with applicable law by contacting us. In some jurisdictions, you may be charged a reasonable fee for access to information.

5.Targeted Social Media Advertisements

We may use the data you provide to us to run social media advertisements and/or create look-alike audiences for advertisements.

6.Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise, to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

7.Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless you ask us to delete this information. We will retain this information for one (1) Year if it is not updated, at which time we will contact you to ask if you would like to continue sharing this information with us. If you respond yes, we will keep your information for another year. If you respond no, or if you do not respond at all, within five (5) days, we will delete your information from our database. 

8.How to access, update or delete your personal data:

You have the right to:

  • Request information about how your Personal Data is being used and request a copy of what Personal Data we use.
  • Restrict processing if you think the Personal Data is not accurate, unlawful, or no longer needed.
  • Rectify or erase Personal Data and receive confirmation of the rectification or erasure. (You have the “right to be forgotten”).
  • Withdraw your consent at any time to the processing of your Personal Data.
  • Lodge a complaint with a supervisory authority if you feel we are using your Personal Data unlawfully.
  • Receive Personal Data portability and transference to another controller without our hinderance.
  • Object to our use of your Personal Data.
  • Not be subject to an automated decision based solely on automatic processing, including profiling, which legally or significantly affects you.
  • You may unsubscribe from our e-newsletters or updates at any time through the unsubscribe link at the footer of all email communications. If you have questions or are experiencing problems unsubscribing, please contact us at email:

9.  Children’s Issues

We do not collect any information from anyone under eighteen (18) years of age in compliance with COPPA (Children’s Online Privacy Protection Act) and the GDPR (General Data Protection Regulation of the EU). Our Site and its content is directed to individuals who are at least eighteen (18) years old or older.

10. Notification of Changes; Effective Date

Osiamo reserves the right, at our sole discretion, to change, modify or otherwise alter the terms of this Privacy Policy at any time. Any such changes and/or modifications will be effective immediately upon posting. Your continued use of the Site following the posting of such changes/modifications will constitute your acceptance of the revised terms of the Privacy Policy. It is and will be your responsibility to review our Privacy Policy from time to time to make sure you are aware of any changes. This Privacy Policy is effective with respect to all data that we have collected since the date we started collecting data (i.e., April 1998).

11. Data Controller and Processors 

You acknowledge that we are collecting and using your Personal Data. We use trusted third parties as our data processors, for technical and organizational purposes, including for payments and email marketing. We use reasonable efforts to make sure our data processors are GDPR- compliant.

12. Questions

If you have any questions about our Privacy Policy or our collection of your information, feel free to contact us by sending an email to or by U.S. mail to, OSIAMO, LLC,438 Fifth Ave, Suite 200, Pelham, NY 10808 ; ATT: Privacy Dept.

Last Updated: July 2024